Frequently Asked Questions

We are in the business of design and custom installation of home theater solutions, stereo setups and any kind of audio visual equipments such as speakers – active/passive, soundbars, install audio for commercial spaces like restaurants, lounges, offices, gyms, pubs, temples, classrooms, auditoriums, etc. Also we provide home automation and lighting control solutions.

Of course ! All our products are covered by genuine manufacturer’s warranty starting from 1 year to upto as many years as the parent brand provides. For eg, Bryston provides a legendary 20 years warranty, Arcam provides for 5 years. Even after warranty period, we are always the single touch point for any kind of after-sales service for our clients. Once they buy from us, they can approach us irrespective of warranty period remaining or not for any aftersales or troubleshooting.

Yes, we do provide installation services for products procured from us which includes design, on-site consultation, providing blueprint of the setup, and actual physical installation, commissioning, calibration and handover of the systems ensuring client is able to conveniently operate the same. We are available on call anytime for our customers whenever they face any issues anytime.

The prices stated on our website are mostly MRP and we try to remain competitive in the marketspace by offering best possible prices on our products. We encourage our customers to contact us personally (Call 9874700058) to enquire for best offers and discounts for any given brand at any given time.

Yes, we do. We can also offer onsite installation support as well.

We have a dedicated experience center where customers can drop in and take demo of our brands and products.

However, it is not possible to provide a demo of every brand and every item we sell. We aim to keep some of the best setups which we feel offer best value to our clients in both surround sound and stereo setups. Customers can get an idea about the brands and decide the variant that then best suits their space and budget.

It solely depends on product condition at that time and salability in the market. We try to help out our customers as best as we can and try to offer a trade-in wherever possible. However, often if we realize the customer is better off selling their existing items on some 3rd party platform like OLX, we make this suggestion as we may not offer as lucrative price that client may get selling through other channels as we need to hold the inventory for long and most customers don’t prefer to buy used products from a store like ours.

Yes, we may offer if we find the product to be functionally and aesthetically perfect. We , in that case, do make this clear to the client and he understands that he is buying a demo set. Obviously the client tends to get a better bargain in such cases. Since it is also important for us to rotate our inventories, we do come up with schemes often to liquidate our demo inventories at lucrative prices should customers want to avail. You can always check with us personally as to what’s on offer from our demo sets at any given time.